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Effective Date: May 21, 2026
Welcome to XToys Nepal. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing our products.
1. General
These Terms and Conditions govern the use of the XToys Nepal website, products, and services. By using this website, you confirm that:
- You are at least 18 years old.
- You are legally capable of entering into binding agreements under the laws of Nepal.
- You agree to follow all applicable laws and regulations.
If you do not agree with these terms, please do not use our website.
2. Products and Services
XToys Nepal offers adult wellness and lifestyle products intended strictly for adults aged 18 years and above.
We reserve the right to:
- Modify or discontinue products without notice
- Limit quantities available for purchase
- Refuse service or cancel orders at our discretion
Product images and descriptions are provided for informational purposes and may slightly differ from actual products.
3. Pricing and Payments
All prices listed on the website are in Nepali Rupees (NPR) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Accepted payment methods may include:
- Cash on Delivery (COD)
- Digital Wallets
- Bank Transfer
- Online Payment Gateway
Orders will only be processed after successful payment confirmation where applicable.
4. Order Acceptance and Cancellation
After placing an order, you may receive an order confirmation. This does not guarantee acceptance of the order.
XToys Nepal reserves the right to:
- Cancel orders due to stock unavailability
- Refuse suspicious or fraudulent transactions
- Reject incomplete or inaccurate orders
Customers may request cancellation before shipment confirmation.
5. Shipping and Delivery
We aim to deliver products within the estimated delivery timeframe; however, delays may occur due to:
- Courier issues
- Weather conditions
- Public holidays
- Remote delivery locations
Customers are responsible for providing accurate delivery details.
All packages are shipped discreetly to maintain customer privacy.
6. Returns and Refunds
Due to the intimate nature of adult wellness products, returns and exchanges may not be accepted once products are opened or used, except in cases of:
- Damaged items
- Wrong product delivered
- Manufacturing defects
Customers must report issues within a reasonable timeframe after delivery.
Refund approvals are subject to inspection and company policy.
7. User Responsibilities
Users agree not to:
- Misuse the website
- Attempt unauthorized access to systems or data
- Use false information during registration or ordering
- Upload harmful software or malicious content
Any misuse may result in suspension or legal action.
8. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text
- Graphics
- Website design
is the property of XToys Nepal and protected by applicable intellectual property laws.
Unauthorized copying, reproduction, or distribution is prohibited without written permission.
9. Privacy
Your use of the website is also governed by our Privacy Policy.
We are committed to maintaining the confidentiality of customer information and ensuring secure handling of personal data.
10. Limitation of Liability
XToys Nepal shall not be liable for:
- Indirect or incidental damages
- Losses resulting from misuse of products
- Delays caused by third-party delivery providers
- Technical website interruptions
Products should be used responsibly and according to instructions.
11. Third-Party Services
The website may contain links or integrations with third-party services, including payment providers and social media platforms.
XToys Nepal is not responsible for the practices, content, or security of third-party services.
12. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Nepal.
Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of Kathmandu, Nepal.
13. Changes to Terms
XToys Nepal reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the website after changes indicates acceptance of the updated terms.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, contact:
XToys Nepal
Kathmandu, Nepal
Phone: 9700535260
Email: xtoysnp@gmail.com
